What Information is Collected?
If you contact us via email over our website, Ashley & Martin will collect your email address
Your email address will only be disclosed or used for the purpose for which you have provided it and it will not be added to a mailing list without your consent.
Ashley & Martin may also collect additional information including, but not limited to, the following:
- Telephone numbers
- Facsimile numbers
- Treatment Provided
- Health Information
We will only collect Health Information from you where you expressly agree to provide us with this information.
What do we do with the Information?
Ashley & Martin will use such information for the primary purpose it was collected or a related purpose. We will not use the information for other purposes unless your consent is obtained or such use is otherwise permitted under the Privacy Act 1988 (Cth). We will not disclose such information to third parties for marketing purposes.
Ashley & Martin may also use the information to inform you of recent developments in the treatments, articles or general information about changes within Ashley & Martin that may be relevant to you.
If you do not wish to receive these communications, please contact us on 1300 30 4247 or email firstname.lastname@example.org.
Accurate, Up-To-Date Information & Access
Ashley & Martin will endeavour to ensure that the information it holds is accurate, complete and up-to-date. Should you want to obtain access to your information, either to verify its accuracy or amend any details, please contact us on 1300 30 4247 or email email@example.com. After we have received any changes to your information we will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.
Ashley & Martin endevours to ensure the personal information that we hold is protected from misuse, unauthorised access, modification or disclosure through the use of security measures.
Ashley & Martin is determined to ensure you receive professional customer service and as such please be advised that all calls are recorded for quality and training purposes. If you do not wish for this to occur please inform the operator when calling or receiving calls from Ashley & Martin. All voice recordings are handled in accordance with the Privacy Act 1988 (Cth).
At times, whilst using Ashley & Martin services, you may be video recorded by way of CCTV. Ashley & Martin makes these recordings to assist with ensuring the safety of customers, Ashley & Martin staff and business partners, as well as ensuring you receive professional customer service. All video recordings are made and handled by Ashley & Martin in accordance with the Privacy Act 1988 (Cth) and any relevant legislation.